Last updated: 1 March 2026
This page explains what data Cascade Timber Holdings LLC ("PitchPro", "we", "our") collects when you use the website at https://pitchpro.pro, why we collect it, and what we do (and do not) do with it. We have written it in plain language so you don't need a lawyer to read it.
Information we collect
Information you give us directly
When you fill out a contact form, request a sample pack or email our team, we collect what you choose to share — typically your name, email, phone number, project type and a description of your enquiry. We never ask for payment information through this website.
Information collected automatically
Like most websites, our server logs include the requesting IP address, browser type, the page you reached and the page you came from. Logs are retained for 30 days and then deleted.
What we do with it
- Reply to your enquiry and schedule any follow-up that you ask for.
- Maintain a record of trade accounts and previous orders.
- Improve the website by understanding which pages are useful and which aren't.
What we do not do
- Sell, rent or share your information with third-party marketers.
- Send you marketing emails unless you actively opt in.
- Track you across other websites for advertising purposes.
Cookies
We use a small number of first-party cookies to remember your cookie preference and to keep your session active when filling out a form. See our Cookie Policy for the details.
Your rights
You can request a copy of any personal data we hold about you, ask us to correct it, or ask us to delete it. Email [email protected] with the subject line "Data request" and we'll respond within fourteen days.
Contact
Questions about this policy? Reach us at [email protected] or Cascade Timber Holdings LLC, 4825 NE Sandy Boulevard, Portland, OR 97213, USA.